Privacy Policy

Last Updated 01/04/2022

Your privacy is important to Aardvark Janitorial Supplies. We developed this Privacy Policy so you know how we collect, use, share and store your personal information.

Ways Aardvark Janitorial Supplies Collects and Uses Personal Information

"Personal Information" is information that, either alone or in combination with other information collected, identifies an individual. When we combine other information (i.e., information that does not, on its own, identify an individual) with Personal Information, we treat the combined information as Personal Information.

When you buy products from the Aardvark Janitorial Supplies website

If you purchase a product on the website, then Aardvark Janitorial Supplies will collect Personal Information from you, such as your name, mailing address and telephone number, so that we can process your order and fulfill your purchase. We do not view or store your payment card information. A third party processes customer payment card information when Aardvark Janitorial Supplies customers use a payment card to make a purchase on the Aardvark Janitorial Supplies site.

When you communicate with Aardvark Janitorial Supplies

When you interact with our customer support representatives via email, telephone or in person, we may collect Personal Information, such as your name, mailing address, phone number, email address and contact preferences; and information about the Aardvark Janitorial Supplies products you own, such as their serial numbers and date of purchase. We also may create event logs that are useful in diagnosing product performance related issues, and capture information relating to the support or service issue. We use this information to provide you with customer and product support. We may access your Aardvark Janitorial Supplies account in order to assist us in providing you the necessary assistance. To improve customer service, subject to applicable laws, we may also record and review conversations with customer support representatives, and analyze any feedback provided to us through voluntary customer surveys.

We may use Personal Information to communicate with you, including communicating with you about your account or transactions with us, giving you important information about your products, sending you notice about material changes to this Privacy Policy, and, consistent with applicable laws and the choices available to you as described below under Your Choices regarding Marketing Correspondence, sending you offers and promotions for our products.

Other Uses of Personal Information by Aardvark Janitorial Supplies

Aardvark Janitorial Supplies may use Personal Information for internal statistical, marketing or operational purposes, including generating sales reports and measuring and understanding demographic, user interest, purchasing and other trends among our customers.

Entities with which Aardvark Janitorial Supplies may share personal information

With social network providers

From time to time, we may provide email addresses of selected Aardvark Janitorial Supplies customers who have opted in to receiving marketing correspondence about Aardvark Janitorial Supplies products to social network providers, so they can help us display advertisements on the social network pages of other users who share common qualities (e.g., demographics and interests) with the selected Aardvark Janitorial Supplies customers.

If you sign up to be notified by email when an Aardvark Janitorial Supplies product will be available for purchase, in addition to using your email address to notify you when that product becomes available for purchase, we may also provide your email address to social network providers, so they can help us to display advertisements about that product on your social network pages.

With service providers

We use third party service providers to help us to administer certain activities on our behalf, such as fulfilling purchases and shipping products, processing credit card payments, sending emails, providing advertisements, analyzing usage of our websites and apps, tracking effectiveness of our marketing campaigns, and allowing users to connect to their social network. We may share Personal Information about you with such third party service providers to the extent necessary for the sole purpose of enabling them to perform services on our behalf.

Examples of third-party service providers we use include e-mail providers and analytics services.

Other disclosures

We may disclose Personal Information about you to others if we have your consent to do so in such form of consent as may be required under applicable law.

Subject to applicable laws in your jurisdiction, we may also disclose Personal Information about you to others as we believe to be necessary or appropriate: (a) under applicable law or regulation, including laws or regulations outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public authorities and law enforcement officials, including officials outside your country of residence; (d) to assist or support theft investigations involving Aardvark Janitorial Supplies products or property, (e) to enforce any of our terms and conditions or policies; (f) to protect our operations or those of any of our affiliates and subsidiaries; (g) to protect the rights, privacy, safety or property of Aardvark Janitorial Supplies, its affiliates and subsidiaries, you or others; or (h) to permit us to pursue available remedies or limit the damages that we may sustain.

We may also transfer Personal Information to an affiliate, a subsidiary or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Aardvark Janitorial Supplies business, assets or stock, including, without limitation, in connection with any bankruptcy or similar proceeding.

Promotions

If you enter a sweepstakes, contest or similar promotion, we may use the information you provide to administer those promotions. To the extent that the terms and conditions of any such promotion regarding the treatment of Personal Information about you conflict with this Privacy Policy, the terms and conditions of the promotion will control.

Cookies and similar technology

To help analyze how you and other visitors navigate the Aardvark Janitorial Supplies website and compile aggregate statistics about site usage and response rates, we, with assistance from third-party analytics service providers, collect certain information when you visit our site. This information includes IP address, geographic location of the device, browser type, browser language, date and time of your request, time(s) of your visit(s), demographics, page views and page elements (e.g., links) that you click. We may use cookies, pixel tags, web beacons, clear GIF's or other similar tools on our site or in our email messages to assist us in collecting and analyzing such information. We use this information to provide better, more relevant content on our site, to measure the effectiveness of advertisements, to identify and fix problems, and to improve your overall experience on our site. We may also engage one or more third party service providers to provide online advertisements on our behalf. They may use a pixel tag or other similar technology to collect information about your visits to sites, and they may use that information to send you targeted advertisements. For more information regarding this practice and to opt-out of such collection and use of this information by our third-party service providers, please see http://www.networkadvertising.org/.

If you do not want information collected using these technologies, there is a simple procedure in most browsers that allows you to automatically decline many of these technologies, or to be given the choice of declining or accepting them. In addition, if you reside in a jurisdiction that requires us to obtain your consent to use cookies on our sites then you will have an opportunity to manage your cookie preferences on the sites, except that certain cookies are required to enable core site functionality and you cannot choose to disable those cookies..

Security

Aardvark Janitorial Supplies takes reasonable security measures to help protect against loss, misuse, unauthorized access and unauthorized disclosure or alteration of the Personal Information under its control.

Policy with respect to children

Our website is not directed to individuals under the age of 13, and we request that individuals under 13 not provide Personal Information to Aardvark Janitorial Supplies through the website. If we learn that we have collected the Personal Information from a child under 13, we will take steps to delete the information as soon as possible.

Privacy policy updates

We may change this Privacy Policy from time to time as we add new products and apps, as we improve our current offerings, and as technologies and laws change. You can determine when this Privacy Policy was last revised by referring to the "LAST UPDATED" legend at the top of this policy. Any changes will become effective upon our posting of the revised Privacy Policy on our affected websites. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. This notice will be provided by email or by posting notice of the changes on our affected websites or products/apps, consistent with applicable laws.

Retention of personal information

We will retain your Personal Information for the period necessary to fulfill the purposes for which your Personal Information has been collected as outlined in this Privacy Policy unless a longer retention period is required by law.

How you can review, correct, update and delete your personal information

Aardvark Janitorial Supplies takes reasonable steps to help ensure that the Personal Information we collect from you is accurate, complete and current. You may edit your information on your customer account page. You may request access to your Personal Information and request that erroneous or inaccurate Personal Information be updated. You may also request that your Personal Information and Aardvark Janitorial Supplies account be deleted. Aardvark Janitorial Supplies will respond promptly to your requests in accordance with applicable law. For your protection, we may only implement requests with respect to the Personal Information associated with the email address that you use to send us your request, and we may need to verify your identity before implementing your request. We may decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable laws. Additionally, as permitted by applicable laws, we may need to retain certain Personal Information for a longer period for recordkeeping purposes, such as retaining records relating to your purchases for warranty or accounting purposes.

Access, correction or deletion requests can be made as follows:

Mail to:
Aardvark Janitorial Supplies
Ref:- Privacy Policy
Unit13, Willow Court,
West Quay Road,
Warrington,
Cheshire
WA2 8UF

Email to: info@aajs.co.uk

Service Email Links

We may place email links on the Website to allow you to contact us directly. The Personal Information you provide in these email links is used to respond directly to your questions or comments. We may also file your comments to improve the Website, or review and discard the Personal Information. All information, other than Personal Information, that you send to Aardvark Janitorial Supplies using these email links will not be considered or treated as confidential information. Do not send us any information, ideas, suggestions, proposals, or comments that you consider confidential or that you want to be treated as confidential.

If you opt-in to receiving direct marketing communications from us, then we may use your Personal Information to send you marketing-related correspondence (including emails) related to Aardvark Janitorial Supplies products. To opt-out of receiving marketing-related correspondence from Aardvark Janitorial Supplies, please click "Unsubscribe" from any marketing email you receive from Aardvark Janitorial Supplies.